• "We," "us," and "our" refer to M.S.Shanmuganadar Mittai Kadai Private Limited
• "You" and "user" refer to the individual using our website.
• "Website" refers to https://www.satturmittaikadai.com/

• You must be at least 18 years old to use our website.
• You agree not to engage in any prohibited activities, including hacking, spamming, or unauthorized access to our website.

• To place an order, select the products and variants, and complete payment via Razorpay Payment Gateway.
• We accept prepaid orders only; no cash-on-delivery (CoD) options are available.

• We offer Indian sweets and savories.
• Product information is subject to change.

• Prices include taxes. GST is applicable to all products.
• Shipping charges are extra, based on cart value.

• Shipping transit time varies by pincode:
  • Within Tamil Nadu: 2 business days
  • Other metros: 4 business days
  • Rest of India: 7 business days
• Shipping costs are based on pincode.

• We accept returns and refunds for products damaged in transit or delivered in spoiled condition.
• Refunds are not available for taste-related issues.
• To initiate a refund, contact our customer support at 9500993465 or hello@satturmittaikadai.com.

• Our website and its content are protected by intellectual property laws.
• Unauthorized use of our content is prohibited.

• We disclaim liability for consequential damages.
• Our liability is limited to the amount paid by the user for the product or service.

• These Terms are governed by and construed in accordance with the laws of India.
• Any disputes arising from the use of our website shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

• We reserve the right to modify these Terms at any time.
• Changes will be communicated to users through our website.

13. Contact Information

• For questions or concerns, please contact us at:
  • Phone: 9500993465
  • Email: hello@satturmittaikadai.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.