Refund and Cancellation Policy

REFUND AND CANCELLATION POLICY

Mittai Kadai takes ultimate care in delivery you with the best. The items are made on order freshly and despatched to provide with the most flavourful sweets and savouries with maximum shelf life.

1) What if delivery of the order is delayed beyond the given timeline?

  • Tamilnadu orders: Order will be arranged for delivery within 3 business days. If it gets delayed beyond that order amount will be refunded as money through Razorpay.
  • Other State orders: Only the dispatch date can be assured by www.satturmittaikadai.com. With respect to delivery if it is beyond the mentioned delivery time, the issue will be raised with our courier partner and delivery will be arranged in 24-48hrs. If it gets delayed further, reshipment will be processed.

2) What if the product is out of stock?

  • Information will be provided about the same and the product amount will be refunded as money through Razorpay.

3) How will I get my refund?

  • Refunds related to any order will be evaluated and will be issued as money through Razorpay within 2-3 business days.

4) What if the items I have received are damaged?

  • Damages will be verified based on photographs of corresponding products shared by you. Based on the evaluation, the refund will be issued as money through Razorpay within 2-3 business days.

5) Is it possible for me to get the money refunded?

  • Yes, the refund will only be settled as money only through the channel you paid us.

6) What if an item is missed out?

  • You will be notified well in advance regarding the missed out products. Apart from this, if there is a discrepancy in the order, it will be verified with the photographs of the products received against the photograph of the physical invoice attached along with your order.

7) What if I have a quality complaint?

  • The details regarding the quality complaint must be explained clearly to our customer support executive and the refund is clearly subjected to the management’s decision.

8) How long will it take for me to get my refund?

  • Anywhere between 2-3 business days from the date of reporting.

9) How long do I have to report a complaint regarding a product?

  • Any complaint needs to be raised within 24 hours from the date of delivery.

10) How can I cancel my order?

  • Orders shall be cancelled only if it is not connected to the courier vendor. Order cancellation shall be initiated through hello@satturmittaikadai.com (or) customer support +91 9500993465
  • Full amount will be refunded in case of cancellation. Refund will be processed only through Razorpay within 2-3 business days.

M.S.Shanmuganadar Mittai Kadai is a profound sweet and savouries shop. Over several generations, Mittai Kadai has been serving its customers with appetizing sweets and savouries at affordable prices that remain etched in their memories forever.

You can buy sweets online in India and worldwide, Mittai Kadai offers you a lip-smacking variety of sweets such as Mittai, Laddu, Badhusha, Mysore Pak, Jangeri, Halwa, Special Sweets. You can now buy our wide range of Mittai sweets online: Seeni, Karupatti, Vellam Mittai and Boondi are known for their rich taste and finger-licking goodness candies. We offer different variants of laddus such as Motichoor laddu, Ghee laddu and Boondi laddu. Make your festivities go a notch higher by offering our special Mysore Pak and Ghee Mysore Pak that will awe and make it relishing to your palate. Mittai Kadai offers the famous south Indian delicacy in three different variants such as Madippu Badusha, Santhrakala and Suryakala. Buy our gooey, chewy and juicy jangeries and mini jangeri sweets online. You can now purchase our finger-licking Halwas will be a sweet treat for all.

Mittai Kadai are also committed to delivering the best quality savoury that lures people with the promise to please even the fussiest palate with the same taste for customers, every time they buy from us. We offer a wide variety of Savouries - Sev, Seeval, Mixture, Murukku, Fried Nuts, Chips, and Seedai. You can now buy our crunchy snacks online and we offer different variants of savouries that add as a stomach-filling combo. Enjoy our spicy, crispy and delicious Milagu, Seeni and Karupatti Sev. Broad and rough-textured and the resounding crunch of Ribbon Seeval, Pakkoda and treat yourself to our twisty seeval. The mixture savoury from Sattur comes in different variants Kara Boondi, Bombay Mixture and Ompodi which gives a delightful local experience. With a unique design and subtle taste Andhra Murukku, Achu Murukku and Butter murukku can make you feel a finger-licking crunchiness in every bite. You can now order savouries online, our fried nuts available at different variants such as Navadhaniyam, Ennai kadalai, Nei Kadalai, Kondai Kadalai and Masala Kadalai which are easy carry-snacks for everyone. Taste our Sattur’s Potato and corn chips tossed with Indian spice which makes an appetizing taste for your palate. Our bite-sized seedai is quite a popular and essential snack for any festivals in Sattur so put an end to craving and buy our snacks online.

You can now order snacks online, thus we guarantee 100 % quality and hygiene assurance of our savouries. Gift your dear ones the best traditional Indian savouries and we help you deliver them at ease, no matter where they are, Amaze them with our zesty flavourful karasevu. We offer a wide variety of Savouries - Sev, Seeval, Mixture, Murukku, Fried Nuts, Chips, and Seedai. You can now buy our crunchy snacks online and we offer different variants of savouries that add as a stomach-filling combo.

Enjoy our spicy, crispy and delicious Milagu, Seeni and Karupatti Sev. Broad and rough-textured and the vibrant crunch of Ribbon Seeval, Pakkoda and treat yourself to our twisty seeval. The mixture savoury from Sattur comes in different variants Kara Boondi, Bombay Mixture and Ompodi which gives a delightful local experience. With a unique design and subtle taste Andhra Murukku, Achu Murukku and Butter murukku can make you feel a finger-licking crunchiness in every bite. You can now order savouries online, our fried nuts available at different variants such as Navadhaniyam, Ennai kadalai, Nei Kadalai, Kondai Kadalai and Masala Kadalai which are easy carry-snacks for everyone. Taste our Sattur’s Potato and corn chips tossed with Indian spice which makes an appetizing taste for your palate. Our bite-sized seedai is quite a popular and essential snack for any festivals in Sattur so put an end to craving and buy our snacks online.

M.S.Shanmuganadar Mittai Kadai is a renowned sweet shop. Over several generations, Mittai Kadai has been serving its customers with appetizing sweets at affordable prices that remain etched in their memories forever. You can buy traditional Indian sweets online. Mittai Kadai offers you a lip-smacking variety of sweets such as Mittai, Laddu, Badhusha, Mysore Pak, Jangeri, Halwa, Special Sweets. You can now buy our wide range of Mittai sweets online: Seeni, Karupatti, Vellam Mittai and Boondi are known for their rich taste and finger-licking goodness candies.

We offer different variants of laddus such as Motichoor laddu, Ghee laddu and Boondi laddu. Make your festivities go a notch higher by offering our special Mysore Pak and Ghee Mysore Pak that will awe and make it relishing to your palate. Mittai Kadai offers the famous south Indian delicacy in three different variants such as Madippu Badusha, Santhrakala and Suryakala. Buy our gooey, chewy and juicy jangeries and mini jangeri sweets online. You can now purchase our finger-licking Halwas will be a sweet treat for all as we are committed to delivering the best quality traditional Indian sweets that lure people with the promise to please even the fussiest palate with the same taste for customers, every time they buy from us.

Kovilpatti, a born place of the delicious snack “Kadala Mittai”. The kadalai mittai is a famous Tamil Nadu’s chikki candy which is been the favourite candy for many people for many years. The chikki candy is made of roasted groundnuts, sugary water and ghee. Every bite of the chikki candy makes you feel the real crunch of the nuts every time. Traditional foods are always special and it has a special price in our hearts. The change in our lifestyle has forced us to get access to consume our all-time favourite traditional hometown candies. To fulfil your all-time wish, we have introduced newer chikkis to serve you with utmost sweetness. The chikkis are completely made in the traditional style. You will experience the same taste as like your good olden days. Our new chikki products are made with the special care to make you drown in real chikki sweetness. Dwell with the authenticity of the famous Kadalai mittai, Koko mittai, Black Ellu Mittai, White Ellu Mittai, Pottukadalai Urandai/Fried Gram Ball chikkis and Ompodi Mittai.